RETURN & REFUND POLICY

EWEDDED`S RETURN POLICY

UPDATED: January 15, 2024


CLEARANCE SALE (ALL SALE ITEMS) ARE FINAL SALE. NO REFUNDS OR RETURNS ACCEPTED.  EXCHANGING AN ITEM MAY BE AN OPTION.  REQUESTS ARE VIEWED ON A CASE-BY-CASE BASIS. EMAIL SHOPS@EWEDDED.COM FOR MORE INFORMATION.


ALL SALES FINAL EXCEPT FOR THE FOLLOWING INSTANCES:

  • Undisclosed damage
  • Incorrect or missing item
  • Item not as described

Return for Refund (For the Exceptions Above)

  • Return requests must be submitted within 72-hours of receiving your order and post-marked for shipping no later than three (3) days after your claim.  NO EXCEPTIONS
  • Please allow for 5-7 business days to process your return
  • Once processed we will issue a refund on the sales price of the item, less a restocking fee of 10% of the sales price of the merchandise. Initial shipping fees are non-refundable
  • A return label will be issued to you upon approval of your return request
  • Approved Return requests can be initiated from your customer account

You will be required to provide proof of your claim with one of our product returns specialists.


REFUND REQUIREMENTS ***In the event an item comes back to us in a condition worse than what it was when shipped, we reserve the right to charge an additional damage fee of $49.99 for wedding gowns and $14.99 on the other categories listed in the Return Policy above.**


A 'worse than' state includes:

  • Stains and debris not originally disclosed in the listing
  • Tears, pulls and holes not originally disclosed in the listing
  • Missing buttons, appliques, straps and other design elements not originally disclosed in the listing
  • Odor (i.e. perfume, smoke, body odor)

RETURN WITH PROMOTIONAL SITE CREDIT If part of your original purchase was made with promotional site credit, that portion will be refunded with site credit and subject to the original terms and conditions. Promotional site credit refunds with an expiration date will only be valid until the original expiration date. If the original expiration date has already passed at the time of return, your site credit refund will be valid for three days after you are refunded.

  • Items purchased with EWedded promo codes or credits will always be refunded back as store credits
  • We cannot change refund methods after the return has processed
  • Store credits will be refunded back to your account 5-7 days after EWedded has received your return order, while credit card refunds can take an additional 3-5 business days to be refunded.
  • Promotions and discounts will not be reimbursed

PROMOS, GIFT WITH PURCHASES & BOGOS

When you make a purchase during a promotional period that is eligible for a free product  with purchase, the "freebie" item will be mailed to you after you have accepted the merchandise you purchased and has exceeded the return/refund window time frames stated above.  


All Other Merchandise

 

* Final sale items include:  lingerie, swimwear, makeup and beauty and wellness products that have been opened.


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EWedded is a marketplace and therefore does not fulfill or facilitate many of the orders made through our site (except for wedding dresses, bridesmaid dresses, veils and headpieces). Please refer to the vendor return policy by locating the product by brand, reviewing the seller's stated return policy, and clicking on the appropriate link to initiate a return or to view more information on returns.  Feel free to contact us at shops@ewedded.com if you require additional information or assistance and we will do our best to assist customers to resolve any issues that may arise with vendors, returns, or refunds.  Please use the list below to identify the brand and policy of your purchased product to know if your purchase is eligible for a return. You can always contact us for any return questions at shops@ewedded.com. 

 

Brand Partner Return Policies


Wicked Good Perfume 

NO REFUNDS OR RETURNS


Slate + Salt  

We stand behind everything we sell and we want you to be happy. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. To start a return, please contact us at info@slateandsalt.com. If your return is accepted, we’ll send you a return shipping label.

  • Our return policy lasts 14 days from purchase date. Return shipments must be postmarked within 14 days of receipt to be eligible for a refund.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. Items sent back to us without first requesting a return will not be accepted.
  • Once your return is received, we will send you an email to notify you that we have received your returned item and issue a refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Banks and credit card companies normally take a few days to clear a transaction so please be patient if the refund does not show automatically.

Raven & Reily 

NO REFUNDS OR RETURNS


Allegra James 

NO REFUNDS OR RETURNS


Walter Baker 

NO REFUNDS OR RETURNS


Ladiesse

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. In the event that your order arrives damaged in any way, please email us as soon as possible at info@ladiesse.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


To start a return, you can contact us at info@ladiesse.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return related question at info@ladiesse.com.


Meghan Fabulous

We want you to be delighted, not just satisfied with your purchase!  We offer a 14-day return policy on all items except for sunglasses, which means that you have 14 calendar days after receiving your item to request a return.  For sunglasses, we offer a 3-day return policy. This means that you will have 3 days from the time you receive your item to request a return. We love our customers and promise to work hard to make you happy!  In return, all we ask is that you be fair with us, too.  We have plenty of horror stories about a few "bad apples" trying to return items that were worn, dirty, or stained with makeup.  Please understand we're a small business and this kind of abuse really hurts.  


To be eligible for a return, your item must be in the same, brand-new condition that you received it, unworn and unused, with tags attached, and in its original packaging.  Please be very careful when you try on apparel!  Common reasons for rejected returns include: apparel that is soiled with dirt or pet hair, stained with makeup, deodorant or other substances, has odors of perfume or perspiration, or have been damaged in any way.  Be careful with high heels and long dresses!  You’ll also need the receipt or proof of purchase.


To start a return from within the United States, please click here to visit our automated Returns Portal where you can use your order number and email address to conveniently and easily create a shipping label.  Items sent back to us without first requesting a return will not be accepted.  If requesting an exchange or store credit, return shipping is free.  If requesting a refund, the cost of return shipping will be deducted from your refund.  


BrunnaCo 

NO REFUNDS OR RETURNS


MyKids USA

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.


You can always contact us for any return questions at sales@mykids-usa.com.  If you are not 100% satisfied with your purchase from MyKids-USA, you can return your item(s) for a full refund within 30 days of purchase, less than a 15% restocking fee. (Returns must be unworn, in the state you received them, and in the original packaging.)


To return an item, you must obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. Please email us for a return authorization number or call customer service at 1 ‪(407) 900-4851‬ during business hours (9 am - 7 pm EST). Click Here to Start a Return


ELF

Our goal is to make you happy and proud of what you have purchased. If you are not happy with the item, you may return it for an exchange for another item or for a store credit.   

CLICK TO START RETURN PROCESS

♡ Gift Cards and sale items from the SALE section are FINAL sales and non returnable. ♡ All items must be returned in their original and unused condition. Items should be unwashed/unaltered with original tags.

♡ All items must be shipped back within 30 days after they are received. ♡ With limited exceptions, returns are refunded in the form of online store credit redeemable at balielf.com. Bali ELF does not refund the original shipping charges.

♡ For the exchanges, exchanges will be processed within 5 business days of receiving the returned item. Shipping cost for the new item is on us.

If you would like to receive your new item faster, return the item you have, and make a separate purchase for the new item. ♡ We do not provide pre-paid return labels; you are responsible for covering shipping costs to return. ♡ Returns sent back to our Returns Center that have not been generated through our returns portal or by contacting our Customer Care team will be charged a $10 manual processing fee.

If you have questions, please contact us at customercare@balielf.com and we will assist.